Frequently asked questions
How do you deliver?
We deliver ourselves every Sunday morning. Please order by Thursday for this weeks delivery. Orders placed from Thursday to Sunday will be delivered next Sunday. For detailed information, please see our delivery page.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. If you're within our 10-minute cycle zone, delivery is £2. If you're outside the shaded area, delivery is £5. Orders over £35 within the cycle zone qualify for free delivery. Please refer to our delivery page.
When will I get my order?
We deliver every Sunday mornings. Please order by Thursday for this weeks delivery. Orders placed from Thursday to Sunday will be delivered next Sunday.
Do you do custom/B2B orders?
Yes, we can accommodate customisations for larger orders. Please get in touch for more details or B2B enquiries.
How do i join the new product tasting group?
We send out free samples when testing new recipes. Join our WhatsApp group to stay up to date.
Can you accommodate allergies and intolerances?
While we cannot guarantee that any of our products are free of allergens, we take food allergen safety seriously. Please refer to the allergen information on each product page or contact us directly.